Team Lead, Inflight Training Operations

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

• Responsible for supporting business unit operations through inventory control, audits, and ad hoc project management as needed to support business unit goals
• This role is a part of our Inflight Training team within our Inflight group.

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• Responsible for training device development while creating a long-term strategic plan to support American Airlines Inflight training growth
• Oversees budget, ordering and tracking of equipment inventory and utilization of training devices to support departmental operation and decision making
• Responsible for the development and maintenance of the Inflight training equipment manual
• Partners with sim tech to trouble shoot device and training equipment issues
• Leads the Inflight Production team within Inflight Training in support of internal training classes
• Identifies business problems and opportunities, outlines strategic options, define success, and gain consensus among stakeholders and senior management
• Assists with internal and external audit processes
• Oversees the daily operation of the Inflight virtual reality training lab
• Develops and delivers presentations and 5-point justifications for business cases and recommendations on key initiatives to Senior Management, as needed
• Interfaces with a variety of functional areas including Inflight Policy and Procedures, Procurement, Finance, Tech Ops, CRE, Flight and the FAA for strategic and tactical decision-making
• Flex to support additional tasks and responsibilities as directed

Minimum Qualifications- Education & Prior Job Experience

• Bachelors degree or equivalent training/experience
• 3+ years of relevant experience

Preferred Qualifications- Education & Prior Job Experience

• 1 year experience with project management
• 1 year experience with vendor management, finance, and accounts payable
• Understanding of Flight Service Training Operations
• Understanding of Comply365
• Working knowledge of FAA regulations

Skills, Licenses & Certifications

• Self-starter that can work independently to drive for results
• Exceptional organization and planning skills, with attention to detail
• Strategic thinker who considers the broader corporate implications of ideas
• Ability to conduct analysis, problem solve, and effectively deal with ambiguity
• Proficient in Microsoft Excel, PowerPoint and Word
• Ability to effectively communicate both verbally and written with all levels within the organization

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.