Job Description:
We are looking for a/an:
Knowledge Content Manager for QMS & Digital Tools/ERP (H/F)
Based in: Toulouse, FR or Bremen, GE or Madrid, SP.
Contract Type: Permanent
Job Type: Full-time
Your missionUnder the responsibility of the Head of Quality, you:
Identify & collect the knowledge & content management needs for QMS & Digital tools/ERP across Testia Group
Define, plan and prioritize the production of multimedia contents to support the operations: instructions, procedures, tutorials, training, etc.
Propose appropriate and innovative multi-media concepts, while keeping the same tone and branding in all documents or medias and delivering contents compliant with applicable standards and rules
Design and produce these contents tailored to users, through workshops with the users, interface with software editors, IT teams, self-learning on the tools
Understand the functional needs to transform complex or operational information into simple, clear and engaging content
Organize and plan the dissemination of the contents by setting and conducting appropriate interactive sessions of awareness and trainings
Establish a Knowledge factory: organization, process, tools
Manage and control the access to the Knowledge Factory database: publication, update, removal of contents
Collect the users feedback, measure their satisfaction and propose improvement
Contribute to the continuous improvement of the knowledge factory performance: contents, tools, access, dissemination, animation
Report on the knowledge factory deliveries and performance
Your skills3 years’ higher education minimum, with a degree in communication, pedagogy, digital or in a technical field
Experience in drafting technical instruction, and procedure manuals, content of awareness and trainings, creating multimedia contents for technical purposes
Ability to learn, understand the functional use of IT tools and deliver appropriate clear and engaging contents
Creative and excellent English written and oral communication skills, meticulous and keen eye for detail
Interpersonal & teaching skills, ability to listen and adapt, teamwork spirit
Proficiency in computer applications, like Google Workspace, SageX3
Ability to work in autonomy, to plan, organize and control deliveries
Additional languages skills like French, Spanish and/or German beneficial
What we offerFlexible working hours and mobile working
Job Type: Full-time: hrs. per week will vary from country to country.
Professional development in an international company providing strong career opportunities
Extensive employee benefits within Testia and Airbus Group
Salary and more benefits will vary from country to country: Germany, Spain, France, UK
ContactAre you interested in a varied job in a motivated team? Then we look forward to receiving your application via our Workday system!
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
Company:
Testia FranceContract Type:
Permanent-------
Experience Level:
ProfessionalJob Family:
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