Vice President Technical Operations
Position Summary:
The Vice President Technical Operations reports to the Chief Operating Officer and is responsible for the continuing airworthiness and availability of JetBlue’s fleet. This encompasses all aspects of maintenance and reliability program development, planning, execution, and compliance, maintenance contractor selection and oversight, inventory management and distribution, technical purchasing and directly liaising with the Federal Aviation Administration (FAA). The Vice President is also responsible for establishing department strategies to control maintenance costs.
The Vice President Technical Operations is a key member of the Operations team that is dedicated to leading the strategy of Technical Operations in support of the corporate strategy. The Vice President is an impactful leader who is comfortable with maintaining a public profile and is motivated to deliver results on complex projects. The Vice President is also able to build and maintain relationships at all levels within and outside of the organization and exhibits the JetBlue values of Safety, Caring, Integrity, Passion and Fun.
Essential Responsibilities:
- Work closely with the Chief Operating Officer to establish a clear overall business and operating strategy for the Technical Operations department.
- Plan, communicate and implement the total maintenance programs required for the airline’s fleet, consistent with corporate objectives.
- Establish and control technical safety and airworthiness standards for the aircraft fleet and related maintenance test equipment and facilities, in conformance with requirements set by the FAA.
- Regularly identify, evaluate, and implement ways to improve reliability, cycle time, quality and cost.
- Ensure strict and timely compliance with all local and international regulatory requirements, as well as JetBlue’s established policies and procedures.
- Oversee all maintenance activity of the aircraft fleet, engines and components, as well as associated equipment, either on a direct, in-house basis or through approved third-party providers.
- Oversee all aircraft modification work in the context of the ongoing evolution of the JetBlue product offering and other requirements.
- Guarantee the integrity of the technical records of the aircraft fleet.
- Develop and manage the Technical Operations budget.
- Manage relationships with major Original Equipment Manufacturer (OEM) and Maintenance, Repair, and Overhaul (MRO) providers. Maintain a close and effective liaison with manufacturer and repair facility representatives.
- Maintain effective communication with all Technical Operations Crewmembers. Live by and support JetBlue’s corporate values and leadership principles, instilling these into all parts of the Technical Operations organization.
- Provide strong and inspired day-to-day leadership to JetBlue’s technical operations department, providing strategic direction to all aspects of its operations and ensuring coordination among the various component functional groups.
- Represent the technical operations department internally and externally to the global maintenance, repair and overhaul industry. Promote company initiatives and act as a leader and spokesperson as applicable.
- Preserve a direct relationship with front-line Crewmembers, live by the JetBlue values and lead by the JetBlue Principles of Leadership.
- Take a significant role in the development of Crewmembers to support their engagement, growth, and goal achievement.
- Other duties as assigned.
