About the role

Qatar Duty Free is in search of a dynamic leader who will be responsible for the day-to-day operation of the QDF warehouse and sub-stores. An expert in ensuring all resources meet and exceed operational goals. Utilise support teams to maximize productivity safely, while pursuing and implementing business improvements that promote the best practice. Monitoring costs, implementing continuous improvement plans to identify and implement cost savings while enhancing service to QDF and external customers.

Responsibilities

Your responsibilities will include:

• Manage the day-to-day QDF Warehouse operations (including sub-stores) to ensure agreed key performance indicators are met and customer expectations exceeded.

• Ensure warehouse productivity and safety measures are agreed, implemented and monitored to maximise productivity whilst managing costs and minimising operational risks and issues.

• Provide feedback to the HODs regarding issues around stock and space, work with them to maximise operational efficiencies.

• Management of both Weekly and Monthly Operational Reports that are tailored around 4 core areas:

• Customer Key Performance Indicators

• Manpower and Resource Planning Reporting

• Stock Discrepancy Reporting

• Management Reporting

• Ensure all Occupational Health and Safety standard operation procedures are always adhered to, and risk assessments are carried out on a regular basis.

• Ensure compliance to all statutory norms regarding the warehouse operation through the development,

implementation and monitoring of SOPs and other processes.

A successful candidate should possess

• Relevant College or University qualification to min Bachelors level

• LEAN Six-Sigma and/or other continuous improvement methodologies is preferred.

It is essential to have:

• Minimum 7 years relevant experience

• Internal and external customer advisory and management

Preferably:

• Has worked towards and/ or with ISO 9001 environment.

• Working knowledge of Qatar legal and legislative requirements.

• Has managed end-to-end supply chains.

About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination.

Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries and be part of a truly global community