- JOB PURPOSE
To review and provide a comprehensive administration support required for coordinating department
section functions and ensuring the smooth day to day operation of the department. This role is typically
focussed on the update and maintenance of administration databases and/or systems. Interaction with
contacts within other departments is routine and usually uncomplicated.
2. JOB ACCOUNTABILITIES LINKED TO OBJECTIVE AREAS
- Ensure administrative work undertaken complies with quality standards and is in accordance with
department procedures, standards and policy.
- Support the coordination of administration material, requests, mail and equipment on a daily basis and as
required for department related activities and corporate events.
- Provide a comprehensive admin systems support service including data entry, maintenance, update and
support of relevant databases and in house equipment. Record transactional data in appropriate systems
and produce reports as required .Collate, analyse, archive and retrieve data / information when necessary.
- Handle customer/employee requests, actioning transactions and queries in a timely manner and actively
seek feedback to provide a high level of service with admin related queries. Obtain and disseminate
information from relevant sections if not available.
- Complete timely and accurate processing of transactions, including audit, checking and necessary
reconciliation for settlement of bills pertaining to corporate expenses and charges, as well as issuing
relevant documentation.
- Provide comprehensive support in maintaining, issuing and tracking supplies, basic fixtures, fittings, and
facilities utilisation to ensure safe operation where applicable.
- Other activities may include:
- Conduct briefings and inductions/training as required for new joiners across grades 1-4.
- Compile induction material and equipment required (as well as maintenance) for briefings/training.
- Make suggestions for improvements and provide statistical and/or productivity analysis.
- Allocate tasks for staff and update staff /team on new procedure/processes
