Department:
TechnologyOur Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
Job Summary
All of Southwests People come together to deliver on our Purpose; Connecting People to whats important in their lives through friendly, reliable, and low-cost air travel. The Business Architect delivers on our Purpose by joining our Enterprise Architecture Management Team working to provide Technology with an Architecture Management Tool, LeanIX. This role provides a critical advisory role in the alignment of technology work to business outcomes using the tools and methods of Business Architecture, including Capabilities, Value Streams, and Processes. Work with business and IT Leaders across the Company to capture and maintain relevant facts about the enterprise and synthesize that information into novel insights for decision-makers. Recommend and implement new practices to continuously improve the Business Architecture capability at Southwest Airlines.
This role is offered as a remote workplace position, which may require travel for trainings, meetings, conferences, etc. Outside of those required visits, the majority of your working time may be spent in a remote location, away from our Corporate Campus. Please note, while this is a remote position, there is limited group of states or localities ineligible for Employees to regularly perform their work off-site. Those ineligible locations are: Alaska, Delaware, New Jersey, North Dakota, South Dakota, Vermont, West Virginia, and Wyoming.
U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.
Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.
Responsibilities
- Perform the analysis and collaboration necessary to produce high-quality and effective BA artifacts and insights
- Develop processes, guidelines and standards that result in the alignment of corporate strategic goals with program & project execution
- Explain, educate, and evangelize the practice and value of Business Architecture to various stakeholders in the organization
- Provide guidance and thought leadership for LeanIX so that users can accomplish Business Architecture and Enterprise Architecture needs
- Define meaningful Key Performance Indicators and metrics for capabilities, processes, and other Business Architecture aspects
- Develop business architecture strategy based on a situational awareness of various business scenarios and motivations
- Capture the relationships among roles, capabilities, business units and subunits both within and external to the organization
- Design and implement Business Architecture governance, policies, and procedures for the organization
- Integrate Business Architecture with other business and IT management organizations and processes
- Provide coaching, mentoring & transparent feedback as required
- May perform other job duties as directed by Employee&39;s Leaders
Knowledge, Skills and Abilities
- Expert knowledge of Business Architecture theory, practice, concepts, and technology relevant to the organizational vision
- Ability to assess impact of applied technology on SWA business with sufficient technical knowledge
- Intermediate knowledge of airline IT organizations and standard practices
- Knowledge of Agile project management methodology
- Skilled in partnering, negotiating, communication, and consulting across multiple projects and technology areas
- Ability to work effectively in a fast-paced, team-based, Customer-service-oriented environment
- Ability to think strategically and communicate strategic vision
- Ability to visualize data and present concepts and findings in formal settings
- Skilled in Enterprise Architecture Management tools: LeanIX, EAS, and Planview/Troux
- Skilled in Business Process Management tools: ARIS and Signavio
- Skilled in Data Prep & Visualization tools: Tableau, PowerBI, and Alteryx
- Preferred ability to define Dashboards that reflect the KPIs so users can achieve expectations
Education
Required: High School Diploma or GED
Required: Bachelor&39;s degree in Computer Science, Engineering, Information Systems or related field and/or equivalent formal training
Experience
Required: Expert-level experience, expansive and far reaching knowledge in:
Business Architecture, including modeling, facilitation, and development
Enterprise Architecture, Corporate Strategy, or Technology Strategy & Planning environments
Business Analysis
Customer Success Focused:
Preferred ability to work in a fast-paced, Team-based, Customer service-oriented environment
Preferred outstanding verbal, written, and presentation skills with ability to address large and small audiences
Preferred skills in partnering, negotiating, communication, and consulting across multiple groups and technology areas
Preferred collaborating skills with stakeholders across the Company to enrich the value of the Architecture Information
Preferred experience or interest in coaching, mentoring and training
Data Quality and Product Enrichment:
Preferred experience in data analysis with the ability to create actionable metrics and insights to improve data completeness and quality
Preferred ability to assist and lead in creating training courses and educational materials
Preferred ability to provide guidance and thought leadership for LeanIX so that users can accomplish Business Architecture and Enterprise Architecture needs
Preferred ability to define Dashboards that reflect the KPIs so users can achieve expectations
Technical Acumen:
Preferred ability or desire to learn technical skills and tool administration, as they relate to the use of the product or service
Preferred knowledge of Enterprise Architecture and Business Architecture tools including an understanding of EA tools, repositories, data, methodologies and operating models
Licensing/Certification
Physical Abilities
Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
Ability to communicate and interact with others in the English language to meet the demands of the job
Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
Other Qualifications
Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
Must be at least 18 years of age
Must be able to comply with Company attendance standards as described in established guidelines
Pay & Benefits
Competitive market salary from $144,200 per year to $160,200 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.
Benefits you&39;ll love:
Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
Up to a 9.3 401(k) Company match, dollar for dollar, per paycheck *
Potential for annual Profit Sharing contribution toward retirement - when Southwest profits, you profit**
Explore more Benefits youll love: https://careers.southwestair.com/benefits
*Pay amount does not guarantee employment for any particular period of time.
**401(k) match contributions are subject to the plans vesting schedule and applicable IRS limits
***ProfitSharing contributions are subject to plans vesting schedule and are made at the discretion of the Company.
Southwest Airlines is an Equal Opportunity Employer.
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Job Posting End Date
03/19/2024