Provide exceptional customer service by responding to RJ customers inquiries, concerns and requests for assistance with accurate information and solutions. Respond to incoming calls and emails while maintaining the highest level of customer care. Assist travel agents with their clients special need
JSfirm
Call Center Agent
Job Description:

  • Provide exceptional customer service by responding to RJ customers inquiries, concerns and requests for assistance with accurate information and solutions.

  • Respond to incoming calls and emails while maintaining the highest level of customer care.

  • Assist travel agents with their clients special needs.

  • Provide customers with flight, route, and pricing information.

  • Issue tickets to RJ customers to ensure that their requests are fulfilled.

  • Resolve and assist customers with baggage issues.

  • Promote additional services offered by RJ.

Company Details
Royal Jordanian
P.O.Box 302
Amman, 'Amman Jordan, International 5202000 International
www.rj.com/
6 Open Jobs Available
Royal Jordanian is the flag carrier of Jordan with its head office in the capital, Amman.[5] The airline operates scheduled international services over four continents from its main base at Queen Alia International Airport, with over 500 flights per ...
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Job Info
Location
Amman, 'Amman, Jordan
Type
Permanent
Company Details
Royal Jordanian
P.O.Box 302
Amman, 'Amman Jordan, International 5202000 International
www.rj.com/
6 Open Jobs Available
Royal Jordanian is the flag carrier of Jordan with its head office in the capital, Amman.[5] The airline operates scheduled international services over four continents from its main base at Queen Alia International Airport, with over 500 flights per ...

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