Consultant Legal Feedback Services (70, all genders)
Lufthansa •
Basel, Switzerland, International
Position Type: Permanent
Job Description:
Tasks
Your responsibilities include managing complaints and inquiries within the legal domain for SWISS, as well well as overseeing routine administrative duties like approvals and quality monitoring. Additionally, you may be assigned ad-hoc tasks as needed.
- Handling requests sent by various legal authorities to SWISS (eg National Enforcement Body, Alternative Dispute Resolution etc ...) in a timely manner
- Answering requests of lawyers representing SWISS in court proceedings
- Investigating legal claims
- Exchanging and coordinating with other departments and authorities
- General administrative tasks related to the department activities
- Database maintenance
Benefits
Attractive company pension scheme, Subsidized parking or public transport, 13th monthly salary, Company health management, Flight benefits, Flexible workhours and part-time working models, Diversity programmes, Paid maternity and paternity leave
Requirements
- Completed apprenticeship or University Degree
- Previous experience in Complaint Management would be an asset
- Experience in the airline industry would be advantageous
- Structured and precise working style
- Ability to work independently whilst adhering to internal and external deadlines and guideline
- Good knowledge of Microsoft Office 365
- Excellent written and oral knowledge in English, German would be a strong asset
For any further questions, please contact our Recruiting Services Center at +41 44 564 22 66.
Company
About Swiss International Air Lines AG
It’s the little differences that make working at SWISS so appealing. The fact, for example, that we treat every detail with care, see quality in terms of hospitality and view nationality through an international lens. In a similar way, we see variety as richness, a job as an experience and SWISS as a world of inspiration. You, too, will be stimulated in our special working environment – one in which, wherever you are, you’ll always feel: Truly SWISS .... where people matter.
www.swiss.com
Job Ident #:
114820
(Job and company information not to be copied, shared, scraped, or otherwise disseminated/distributed without explicit consent of JSfirm, LLC)