Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

• This role is a member of the Drug and Alcohol Team within the People/HR Division.
• This role will administer our testing program policies and procedures for pre-employment, reasonable suspicion, post-incident, random and follow-up drug and alcohol testing, including tracking paperwork, communications, and preparation of required reports, including those for audits.

• Daily coordination with Third Party Administrator (TPA), Medical Review Officer (MRO), collectors, clinic staff, operational management, and other vendors for test results and any related issues
• Use company personnel data management tools and scheduling tools to verify/correct team member testing information
• Facilitate and coordinate regulatory training as needed
• Receive, review and update daily drug/alcohol test result records for DOT and Company Testing programs
• Assess and provide Pre-employment clearances to Talent Services and field managers
• Complete requests from other companies for drug/alcohol records on former employees
• Verify/add testing records in the Drug & Alcohol system
• Prepare follow-up items with regard to affidavits and certificates of corrections to collection vendor
• Review/verify invoices and prepare for Managers approval
• Perform a variety of daily, weekly, monthly and quarterly audits and prepare reports for regular internal audits, and prepare audit reports for annual FAA inspections
• May be responsible for the collection of drug and/or alcohol testing (training provided) as well as other related duties as assigned

Minimum Qualifications - Education & Prior Job Experience (Limit to 5 bullets and move “ability” to Skills section

• Above average proficiency in Microsoft suite products such as Excel, Word, PowerPoint, and Outlook
• Minimum of one (1) year of experience working in an administrative/clerical role in an office environment
• Excellent organization and time management skills; a driven self-starter
• Must be able to communicate effectively both verbally and in writing with candidates, employees, managers and other stakeholders
• Must possess the ability to make sound decisions
• Knowledge of DOT 49 CFR Part 40 Drug & Alcohol regulations
• Knowledge of FAA 14 CFR Part 121 Subpart E and F regulations

Preferred Qualifications - Education & Prior Job Experience

• Airline experience
• Certifications in Compliance or Drug and Alcohol Programs desired preferred
• Previous experience with Drug/Alcohol programs, Compliance, or Human Resources experience is a plus
• College degree and/or courses in Business Administration, Human Resources or other relevant areas preferred
• Working knowledge of Substance Abuse Provider (SAP) is preferred
• Working experience dealing with confidential and sensitive information preferred
• Knowledge of DECS and Workbrain.

Skills, Licenses & Certifications

• Ability to read, write, fluently speak and understand the English language
• Ability to build and maintain strong professional relationships across the business
• Ability to interpret and explain complex legal and/or regulatory terminology
• Ability to analyze and interpret large amounts of data
• Ability to address abnormalities or other collection issues
• Ability to complete Data Entry
• Ability to complete Filing/Scanning/Faxing
• Ability to travel (5-25 of schedule)
• Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA) as applicable
• Must be able to secure appropriate airport authority and/or US Customs security badges as applicable
• Ability to be detail oriented
• Must be honest and have integrity
• Ability to work independently with minimum supervision
• Ability to multi-task

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.