.About the role:
Qatar Airways are pleased to announce an incredibly exciting opportunity to join our Flight Operations team as a Crew Hotels & Allowances Officer.
As a Crew Hotels & Allowances Officer, you will establish and maintain proper and timely coordination/ controls with all departments involved in the allowance process (form origin to payment instruction) in order to pay the crewmembers their variable allowances due in a timely manner. You will also responsible for facilitating long-term outstation crew accommodation and airport transportation requirements at all QR layover destinations.
Specific responsibilities for the role include:
Support the Crew Hotels & Allowances Specialist in the undernoted functions;
- Provide support to the Crew Hotel & Allowances management team to develop a vendor management performance framework, including the creation of performance delivery metrics and key performance indicators (KPIs).
- Oversee vendor performance against defined framework, capturing trends and emerging issues for collaborative resolution.
- Oversee invoice verification and payment process.
- Strengthen supplier relationships while working closely with internal stakeholders, such as Procurement, Ground Services and Crew Control, ensuring continually high performance of contract delivery.
- Drive stakeholder engagement to ensure to targets and deliverables are met.
- Oversee delivery of operational crew room and transportation requirements at outstations per third party contractual obligations and expectation.
Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.
Together, everything is possible.
QualificationsAbout you
The successful candidate will have the following skills and qualifications:
- Relevant College or University qualification with a minimum of 4 years job-related experience.
- Airline experience preferred either in Crewing, Logistics, Payroll or Finance.
- Advanced skills in MS office skills, with good knowledge of basic programming as well as good knowledge of presentation techniques (i.e. MS excel (models and tables), PowerPoint.
- Strong customer service orientation, organized, extremely detail oriented and possess strong follow up skills.
- Excellent problem solving and organization skills and ability to work independently.
- High level of customer service skills.
- Excellent command of spoken and written English.
About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
How to apply
If you’re ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.
