Crew Tracker

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

• This job is a member of the Crew Scheduling Team within the Integrated Operations Division.
• Responsible for ensuring a complete crew on all American Airlines flights.
   

• Monitors flight progress using Crew Watch, LOFDS, and Screen Printer
• Operate reporting and messaging tools such as Control Panel, CorpConneX, and the Fatigue Event Management system
• Maintains and controls system wide coverage on all flights through coordination with IOC personnel including Pilot and Flight Attendant Scheduling
• Modifies existing sequences and creates new crew sequences to maintain schedule operations affected by misconnections, illegalities, flight cancellations and irregular operations
• Communicate with crew members using the Voxai phone system
• Assists Crew Schedule operational employees, when necessary
• Assists with on the job training for incoming new hires as required
   

Minimum Qualifications- Education & Prior Job Experience

• High School diploma or GED equivalency 
   

Preferred Qualifications- Education & Prior Job Experience

• Bachelor’s Degree
• 1-year Crew Scheduling experience
• Knowledge in Operations
• Native Sabre/DECS experience

Skills, Licenses & Certifications

• Ability to analyze and exercise sound judgment in making decisions based on information gathered/reviewed
• Ability to be flexible and capable of adapting to constant change
• Ability to work with all levels of management and union groups
• Ability to prepare written and verbal turnovers
• Ability to learn computer applications and apply knowledge
• Ability to prioritize and handle multiple tasks concurrently
• Ability to work well under pressure and meet deadlines and with minimal supervision
• Ability to be able to manually complete duties in the event of computer outages
• Ability to speak clearly over the telephone and radio, and be understood by crew members regarding assignment, contractual and Federal limits
• Ability to memorize computer entry codes and city codes
• Ability to complete complex calculations with accurate values for a crew members duty day and rest that are compliant with labor agreements and Federal Aviation Regulations
• Ability to understand the 24-hour clock and worldwide time zones in daily conversations with crew members
• Ability to read, understand and comprehend the Pilot and Flight Attendant labor agreements
• Ability to read, understand and comprehend Federal Aviation Regulations 14 CFR Part 121 and 14 CFR Part 117
• Ability to report to work on a regular and timely basis
• Ability to work shifts, including weekends and holidays
• Ability to work overtime as required, sometimes with little or no advanced notice

Feel free to take advantage of all that American Airlines has to offer: 

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.