Job Summary:
Monday - Friday 8:00am - 4:30pm
The Custodian/Day Porter is responsible for maintaining a clean and working environment inside and on the grounds of the Vision Center Campus. Responsible for ensuring customer satisfaction for Cirrus customers and guests during visits to the Vision Center campus.
Essential Duties:
- Maintain the Cirrus facilities and equipment to include general cleaning duties.
- Aids with the operations of campus facilities. Anticipates needs and responds promptly.
- Strives to improve service performance and campus environment.
- Prepare cleaning chemicals and equipment according to instructions.
- Service, clean, and supply restrooms.
- Gather and empty trash.
- Assist with maintaining guest and employee lounge and break areas.
- Dust desks, office equipment, window blinds, lighting fixtures, and other surfaces.
- Clean windows, glass partitions, and mirrors, using approved window cleaner.
- Clean building floors by sweeping, dust mopping, scrubbing, and vacuuming them.
- Clean lobbies, stairways, and landings.
- Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures.
- Perform spot-cleaning to remove smudges from walls, doors, woodwork, and glass surfaces.
- Notify supervisors concerning the need for major repairs or additions to building operating systems.
- Requisition supplies and equipment needed for cleaning and maintenance duties.
- Provide information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Provide training for new employees on job procedures and methods.
- Ability to use and maintain cleaning equipment including vacuums, scrubbers, mops and carts.
- Wears proper protective equipment during appropriate job functions.
- Maintain clean personal appearance, workwear and uniform.
- Work with Facilities team to accomplish goals and objectives.
- Complies with work instructions, that govern job duties.
- Complete assigned tasks in work areas as needed to support internal & external of facilities including weather events.
- Monitor building security and safety.
- Performs other duties as assigned by the Department Supervisor, or appropriate designee.
Ensures Exceptional Customer Service:
- Energizes the Cirrus Service Essentials
- Strives to improve service performance.
- Anticipates guests needs and responds promptly.
- Displays guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations.
- Handles guest requests, problems, and complaints.
Education and/or Experience:
- High School Diploma or GED; or minimum two years related experience and/or training; or equivalent combination of education and experience.
Additional Knowledge, Skills, or Abilities:
- Knowledge of company products, services, policies, and procedures.
- Knowledge of cleaning tools and equipment operation.
- Knowledge of company requirements and practices.
- Skill in completing multiple tasks at once.
- Skill in operating cleaning equipment and using chemical cleaners following safety procedures.
- Ability to communicate professionally with coworkers, customers, and employers.
- Ability to work independently and meet managerial goals.
- Ability to follow oral and written instructions.
- Ability to work as a team player.
- Ability to inspect equipment, structures, or materials to identify the cause of errors or other problems or defects.
- Ability to use control mechanisms or direct physical activity to operate machinery or processes.
- Ability to stand and walk for up to 8 hours.
- Ability to move about while using cleaning equipment.
- Ability to climb, stoop, or kneel repeatedly.
- Ability to lift, pull, or push up to 50 pounds.
Language Skills
Ability to read, comprehend and interpret instructions and documents. Ability to write simple correspondence. Ability to communicate effectively with co-workers, leads, and supervisors of the organization.
Mathematical Skills
Ability to add, subtract, multiply, and divide using whole numbers, fractions, and decimals. Ability to measure with high degree of accuracy within small tolerances.
Reasoning Ability
Ability to deal with problems and interpret a variety of instructions using independent judgment.
Certificates or Licensures: List the licenses, certificates and registrations that are required to perform the essential duties of this job.
- Drivers license preferred.
Competencies: To perform the job successfully, an individual should demonstrate the following competencies:
Customer Focus: Builds strong customer relationships and delivers customer-centric solutions.
Action Oriented: Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
Communicates effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Cirrus is dedicated to a drug free work environment promoting equal employment opportunity. Qualified applicants will receive consideration for employment without regard to race, sex, national origin, color, age, disability, religion, pregnancy, veteran status, marital and family status, sexual orientation, receipt of public assistance, genetic information or any other characteristic protected by applicable law.
