Head of Operational Quality CPH

Job Description:

Are you an experienced Team Leader and would like to work in the aerospace industry?

We are offering a unique opportunity to join a truly international team within a market leading company.

Are you looking to grow your career in quality assurance in a globally active aerospace company? Do you have excellent problem-solving and communication skills and like working together across the organization? Do you like diving into technical detail and are motivated by the idea that every day brings different challenges? Are you organized and able to provide structure for others? 

The job holder will lead a team of quality inspectors and certifying staff within Satair. 

Our mission is to serve all Satair customers with the highest quality for spare parts in the aviation industry. 

What the job is …

• Leading a team of 9&43; experienced and motivated quality inspectors and certifying staff. All are located in Copenhagen

• Manage and structure the daily operations to ensure the best customer satisfaction without compromising quality

• Act as interface to the world wide HO Quality Management community, especially providing transparency on current levels of performance and any issues not possible to solve locally

• Act as interface to stakeholders across the company in Copenhagen, USA, Canada and Singapore, ensuring efficient collaboration, consolidating team inputs to improvement projects or managing conflicts 

• Ensure inspection of finished products to ensure conformance with TCCA/FAA/EASA Part 21G specifications, established quality standards and customer requirements; 

• Contribute to the resolution of customer complaints and Supplier quality problems 

• Conduct Root cause analysis, PPS, eg. to structured identify, drive and implement process improvements 

• Data Engineering within big data platforms i.e. Skywise, SAC in order to foster a data-driven organization and foundation for decision making.

What do you offer?

You possess the following qualifications

• Customer oriented - have the customer focus on all we do

• Team player with a can-do-attitude, professionalism and integrity

• Leadership - striking the right balance between empowerment and guidance, capability to manage various stakeholders and resolve conflicts

• Quality expertise and mindset – experience in conducting tests; inspecting products; manage con-conformance; evaluate quality and performance of services or processes or similar.

• Resilient and able to manage stressful situations without compromising  

• Critical thinking and complex problem solving – root cause analysis, developing and evaluating strengths and weaknesses of alternative solutions, conclusions and approaches to non-conformance problems

• Aerospace Industry & Design – knowledge of design techniques, tools, and principals involved in the production of aerospace components. Experience with industry standards and requirements eg. EN9120, EASA, TCCA.

• A solid knowledge of IT systems (SAP, Google Suite etc.)

Due to the international environment, an excellent command of both written and spoken English is mandatory.

Ideally, you have

• 5-7 years of knowledge of aircraft operations, systems and practices

• 2&43; years of work experience within a quality function 

• Knowledge of EN91xx standards and aviation industry requirements

• An associate degree, two years of university or technical school within aerospace engineering, system engineering, Quality Management or similar.

• Had your first experience with people management in a similar role or as team lead etc.

How you will contribute to the team

We are looking for an experienced Team Leader with a good understanding of and demonstrated work experience within Quality and Logistics Management. If you have the willingness to deep-dive into a broad variety of transversal subjects you will guide the motivated team on their journey to deliver outstanding quality to our customers. 

Because you design the future of Satair, strategic and structured thinking needs to be in balance with strong stakeholder management skills. We expect you to have excellent communications skills in English 

Travel activities may occur in a limited scope.

The team works in normal weekly business working hours.

What does your next challenge look like?

At Satair, we believe in sustainable aviation that allows people to travel and connect across the globe.

We are on a mission to provide world class material solutions that keep aircraft flying and extend their lifespan.

In Satair, you can challenge the status quo, pioneer new ways of working, and generate real value for airlines and suppliers worldwide.

Being part of the Airbus family gives us the opportunity to live a global mindset, working in international teams and collaborating across functions, sites and cultures.

If you want to work as one team embracing a can-do attitude in a demanding environment, then we offer a great place to explore, learn, and grow.

Come on board and join us at Satair, an Airbus Services Company!

About SATAIR

Satair offers first class material management solutions in the aftermarket business of the aviation industry. We are working to be the most customer-centric organization in providing commercial aviation spares parts to make the world continue flying. We are constantly taking customer experience to new levels by improving how we fulfill and deliver customers’ orders quickly and accurately, anywhere in the world. To meet this goal, Satair is continually striving to innovate and provide best-in-class service levels by pioneering new products and services in a fast growing business environment.

With our global functional organization spanning across 11 different sites and locations worldwide with more than 1.700 people and a turnover of $3.0 billion, you will be part of a truly global family.

Our customers have the ultimate goal to operate their fleet and our Airbus aircraft safely, efficiently in a cost-time-quality effective manner and of course with the expected comfort level for their customers. We at Satair do everything to support our customers in this.

If you want to know more about our business, have a closer look at our website www.SATAIR.com or check out our SATAIR Youtube Channel at www.youtube.com/sataircompany !

What do we offer at SATAIR?

 At SATAIR, you will find much more than a job - we offer you the possibility of growing both your personal and professional capacities in a fun, supportive and informal working environment, where you will be encouraged to engage, share knowledge and ideas.

SATAIR is committed to achieving workforce diversity and creating an inclusive working environment. We love to bring in people with different backgrounds and experiences as we believe it enhances our performance immensely! 

Here is a selection of some of the benefits we offer our employees in Copenhagen: 

• Competitive remuneration, including short term incentive bonus on all levels

• Work/life balance: hybrid working, flex time, maternity/paternity/parental leave, 29 days of holiday &43; senior and flex days

• Personal development: personalized development plans, large portfolio of learning solutions and many internal mobility opportunities, both locally and globally 

• Health and well-being: Health insurance, in-house canteen with many healthy options

Come on board and join us at Satair, an Airbus Services Company

Please send us your application as soon as possible to get the opportunity to become part of an exceptional global team!

We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

When applying for the position, you accept our data privacy statement: http://www.SATAIR.com/privacy

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

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Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom&64;airbus.com.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.