Reporting to the VP Human Resources, this position is responsible for providing HR support on all personnel matters. This role will support both employees and managers, responsible for ensuring that Company HR matters are in line with Company policies and procedures while maintaining adherence to the Canada Labour Code and other applicable employment legislation.
This role will provide general confidential support to staff and management as required, including assistance regarding benefits, policy interpretation and problem resolution, along with all other support as needed. The incumbent will be responsible for day-to-day HR duties such as, but not limited to: HRIS management and support, responding to employee questions and inquiries, managing benefits correspondence, completing internal Company investigations, and all other HR support as required.
Personal Characteristics- Demonstrated ability to work independently, showing initiative and resourcefulness
- Hardworking, positive attitude within a fast-paced and dynamic environment
- Able to understand and apply business acumen and demonstrate excellent judgment, analytical and problem-solving skills
- Accountable, adaptable and self-directed with ability to work with minimal supervision
- Impartial and objective on all HR related matters
- Able to maintain confidentiality at all times and deal with confidential information and documentation with discretion, sensitivity and tact
- Highly professional with excellent interpersonal, communication and customer service skills
- Intelligent and articulate individual who can relate to all levels of an organization
- Organized and able to multitask with a strong attention to detail
- Able to prioritize with attention to deadlines and timelines
- Able to coach, mentor and facilitate conflict resolution
- Able to contribute collaboratively to a team environment
- High level of respect, understanding and regard for First Nations communities
Key Responsibilities and Accountabilities- Manage and maintain HRIS system, including employee personnel files
- Provide assistance pertaining to employee inquiries and concerns
- Coordinate employee leaves and return to work programs
- Benefits administration and processing
- WCB/WSIB correspondence and management
- Assist in the completion of Annual Employment Equity Report
- Assist with performance management in a timely and accurate manner
- Assist in preparation of employment letters and other required employment documentation
- Provide service to internal and external customers on all HR inquiries and requests
- Perform additional duties as assigned
- Conduct exit interviews
- Make recommendations to effectively resolve problems or issues, by using judgment that is consistent with standards, practices, policies, procedures and regulations
- Perform additional duties as assigned
Minimum Education, Experience and Certifications- Post-secondary education in Human Resources
- CPHR designation or actively working towards
- 2 to 3 years’ experience in a Human Resources support or advisor role
- Experience administering policies and procedures
- Experience maintaining an HRIS system preferred
- Knowledge of Canada Labour Code considered an asset
- Experience with benefits administration
- Experience with WCB/WSIB administration
- Strong knowledge of office programs, including Word, Excel, PowerPoint and Outlook
- Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations
- Must possess a valid driver’s license
- Indigenous and Cultural Awareness Training considered an asset
Working Conditions- Physically able to perform all listed job duties
- Travel by flight required to our operational bases, and other needs determined by the company 25 of the time
- Work performed primarily in an office environment
- Manual dexterity required to use desktop computer and telephone
- Attend and participate in offsite company interested events
- After hours support as needed
