To restore normal IT service operations within agreed service levels and business priorities and minimize the adverse impact on business operations for Emirates Group and External Clients. To be a Single point of contact (SPOC) for the assigned incident resolution and service requests.

IT Support Coordinator

Emirates Airlines • 
Dubai, Dubai, International
Position Type: Permanent
Job Description:


To restore normal IT service operations within agreed service levels and business priorities and minimize the adverse impact on business operations for Emirates Group and External Clients. To be a Single point of contact (SPOC) for the assigned incident resolution and service requests.



Job Requirements:


Information Technology.Communications :




12 Years schooling or equivalent :

Experience 4+ yrs Knowledge/skills: - Training courses in communications, LAN networking, and customer support aspects from a recognized vendor or training institute - Experience in the computer and communication industry as a support engineer dealing with LAN/WAN networks. - Knowledge of using PCs and peripherals as well as other office tools such as MS Office and Email - Service Desk & Incident Management - Problem Management Infrastructure Operations - User support Leadership Role : NO


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