Every WestJet journey has the potential to enrich lives; a career with us is no exception.
WestJet arrived on the Canadian airline scene in 1996 and changed the industry for the better. We made air travel more affordable for Canadians and now were going global.
Join us and love where you’re going.
Remote Work:
This position is eligible for remote work, within Canada, under our mobile workforce program.
Overview of role:
The Intermediate Digital Product Optimization Developer is responsible for developing rich A/B testing and personalization experiences across many of WestJet’s digital products, working in close collaboration with peers within Optimization team and multiple stakeholder groups. They are an active participant in the process of collaborating with marketing and product teams throughout the optimization life cycle, including ideation. The Optimization team uses Scrum / Kanban methodologies and practices agile principles that require you to participate in planning, refinement of stories, and delivery of sprints. You will form part of a community of experienced digital practitioners that share best practices, promote our work, collaborate to solve problems, and encourage career growth.
Key deliverables include:
- Deliver and improve the end customer (guest) experience across WestJet’s digital channels, leveraging the Adobe Target Platform.
- Develop using JavaScript, CSS, and HTML (frontend development-oriented role).
- Support technical effort working with IT partners, site management and creative teams to ensure timely execution of testing and/or personalization activities.
- Help diagnose and fix technical issues related to delivering custom site experiences.
- Support and directly assist with the development of new or improved internal technical processes and documentation (for the purpose of continually improving how we work as a core team / CoE and with stakeholders).
- Contributes to and helps foster a culture of experimentation and an “always be testing” mindset.
Experience and qualifications:
- Substantial knowledge of and experience in front-end web development technologies, namely JavaScript, CSS, and HTML.
- 2+ years of experience with Optimization platforms and the process of facilitating A/B testing and site personalization efforts (experience with Adobe Target and a good understanding of Adobe Marketing Cloud technologies is an asset).
- Bachelor’s degree in computer science, or other related combination of education and experience (and minimum 2-3 years of practical / web development experience).
- Knowledgeable about using Optimization technology within Single Page Application (SPA) frameworks, mobile and email, and can make recommendations.
- Hands-on experience with network diagnostics, and network analytics tools (i.e., well-versed in the use of browser-based debugging tools, JSON for debugging responses from Target, debugging tools for native apps like Charles Proxy, API tools like Postman).
- A solid grasp of how web applications work including security, session management, and best development practices.
- Strong communicator and organizational skills.
- Ability to communicate and closely partner with colleagues in several different business functions.
- Adobe Target Certification is a strong asset.
- Knowledge of Web / Digital Analytics is a plus.
The benefits of being a WestJetter:
WestJet provides all WestJetters with a competitive total rewards package. On top of that, we offer:
- A fun and friendly culture with colleagues who work together to win
- Travel privileges for you and your family, effective from your start date
- Savings and Benefit programs that are flexible to meet your specific needs
Think we are a fit? Apply now!
About WestJet Group of Companies
Together with WestJets regional airline, WestJet Encore, we offer scheduled service to more than 100 destinations in North America, Central America, the Caribbean and Europe and to more than 175 destinations in over 20 countries through our airline partnerships.
Our Safety Promise
At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. As safety and security is a shared responsibility, it is expected that you will use safe work practices to ensure your well-being and the safety of others.
WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJets operations at risk. All roles that are identified as safety sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJets Alcohol and Drug Policy.
Our Commitment to Diversity and Inclusion
We embrace what makes us each unique, and what makes us uniquely WestJet. WestJet is committed to inclusiveness, equity, and accessibility and if you require accommodation during the selection process, please let our Talent Acquisition team know. We encourage all qualified candidates to apply. We thank all applicants for their interest in WestJet; however, only those candidates who are selected will be contacted.
For more information about everything WestJet, please visit WestJet.com.
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