Every WestJet journey has the potential to enrich lives; a career with us is no exception.
WestJet arrived on the Canadian airline scene in 1996 and changed the industry for the better. We made air travel more affordable for Canadians and now were going global.
Join us and love where you’re going.
Remote Work:
This position is eligible for remote work, within Canada, under our mobile workforce program.
Overview of role:
We have big plans at WestJet. If you care deeply about building amazing experiences, are endlessly curious, skilled at delivering a vision and aren’t afraid to challenge the status quo, we’d love you to help us bring those plans to life. We are looking for a Intermediate Product Owner to join our Digital Product team to help build an elevated guest experience. Working alongside the Portfolio Manager and a group of like-minded product owners, developers, and stakeholders, you’ll help to build and execute on a digital strategy to drive guest satisfaction and engagement.
The ideal candidate is a champion for digital channel performance and delivery, and is passionate about product development and the guest travel journey. They will have experience driving conversion and product engagement. This individual should exhibit a high standard of excellence, enjoy challenges, and demonstrate the ability to work in an agile environment.
In return, you’ll get to work with people who are:
- High performing and ambitious
- Data driven and UX obsessed
- Social, welcoming, curious, and open
- Leaders who care deeply about your well-being, development, and success
Product(s) you may be involved with include:
Key deliverables include:
- Writing user stories, creating and prioritizing features within the product backlog
- Provide day to day support on the implementation of large-scale projects
- Defining key metrics for digital initiatives and projections/estimated impact, while serving as a champion for digital channel performance
- Research, recommend and lead implementation, where applicable, and suggest enhancements based on the analysis of competitive digital channels and industry trends
- Manage relationships with internal and external stakeholders to support and deliver digital initiatives
- Influence and assist on strategic vision for WestJet through assigned digital touch points
- Provide analysis and implementation recommendations for all digital enhancements
- Proactively present key digital reports to stakeholders, and outline recommendations
- Knowledge, advocation and delivery of brand tone and digital styling across all digital touch points
Experience and qualifications:
- Recognized Diploma at a College/Technical School or Bachelor’s Degree (Technical/Business/Science)
- Minimum 3 - 5 years of experience working in digital or emerging technology
- Experience managing responsive design with a large consumer footprint
- Experience working with high level stakeholders is an asset
- Experience managing/working with 3rd party partners and vendors
- Excellent detailed written and verbal skills
- Advanced knowledge in the following practice’s:
- User Experience within responsive design
- SCRUM/Agile Development
- Web Analytics and KPIs
- Principles of target markets and customer segments
- Project management
The benefits of being a WestJetter:
WestJet provides all WestJetters with a competitive total rewards package. On top of that, we offer:
- A fun and friendly culture with colleagues who work together to win
- Travel privileges for you and your family, effective from your start date
- Savings and Benefit programs that are flexible to meet your specific needs
Think we are a fit? Apply now!
About WestJet Group of Companies
Together with WestJets regional airline, WestJet Encore, we offer scheduled service to more than 100 destinations in North America, Central America, the Caribbean and Europe and to more than 175 destinations in over 20 countries through our airline partnerships.
Our Safety Promise
At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. As safety and security is a shared responsibility, it is expected that you will use safe work practices to ensure your well-being and the safety of others.
WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJets operations at risk. All roles that are identified as safety sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJets Alcohol and Drug Policy.
Our Commitment to Diversity and Inclusion
We embrace what makes us each unique, and what makes us uniquely WestJet. WestJet is committed to inclusiveness, equity, and accessibility and if you require accommodation during the selection process, please let our Talent Acquisition team know. We encourage all qualified candidates to apply. We thank all applicants for their interest in WestJet; however, only those candidates who are selected will be contacted.
For more information about everything WestJet, please visit WestJet.com.
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