Commercial/Sales.Other : 3+ Years
Educated to at least GCSE or A Level standard or equivalent. Experience in a contact centre or reservations office environment within the airline or travel industry.
Knowledge/skills: Knowledge of contact centre and airline/travel industry procedures and methodology. Knowledge of standard Fares and Ticketing, Skywards and relevant reservations systems.
PC based skills to operate Windows package including Microsoft Word/ Excel/ E-mail.
Other languages besides English: As some Contact Centres deal with multi - lingual calls, fluency in a required language will be advantageous.
The candidate must have a right to work and live in Pakistan.