Join the industry leader to design the next generation of breakthroughs
THE BUSINESS
Honeywell (www.honeywell.com) is a Fortune 500 technology company that delivers industry-specific solutions that include aerospace products and services; control technologies for buildings and industry; and performance materials globally. Our technologies help aircraft, buildings, manufacturing plants, supply chains, and workers become more connected to make our world smarter, safer, and more sustainable.
Honeywell Building Automation (BA) is a leading global provider of products, software, solutions, and technologies that enable building owners and occupants to ensure their facilities are safe, energy efficient, sustainable, and productive. BA products and services include advanced software applications for building control and optimization, sensors, switches, control systems, and instruments for energy management, access control, video surveillance, fire products, and installation, maintenance, and upgrades of systems. With revenues of $6B in 2022 and approximately 18,000 employees globally, Honeywell BA is at the forefront of the building automation industry. By leveraging cutting-edge technologies and innovative solutions, Honeywell BA is committed to delivering exceptional value to its customers, enhancing building performance, and creating smarter, more connected environments. To learn more about Honeywell Building Automation, please visit (https://buildings.honeywell.com/).
THE POSITION
The Senior Director of Services Offering Management is a visionary and evangelist for Service offerings within Honeywell Building Technologies. Your primary responsibility is to oversee the development, execution, and maintenance of Honeywell Building Technologies service offerings. This role is crucial in ensuring that the organizations services meet customer needs, align with business goals, and remain competitive in the market. You will lead a team of professionals and collaborate with various departments to create and manage a portfolio of service offerings that drive revenue, customer satisfaction, and business growth.
The role is in Atlanta, GA and will report to the VP Offering Management - HBS Global.
KEY RESPONSIBILITIES
Service Portfolio Strategy:
- Develop and maintain a strategic vision for the companys service portfolio in alignment with the overall business strategy.
- Identify growth opportunities and market trends to enhance and expand service offerings.
- Lead the development and enhancement of new services and service packages.
- Determine pricing strategies for services, considering cost analysis, competition, and value to customers.
- Conduct market research and competitive analysis to identify opportunities, gaps, and threats in the service portfolio.
- Manage a team of service offer managers, ensuring their professional growth and effective performance.
Service Lifecycle Management:
- Define the full lifecycle of services, including launch, maintenance, and eventual retirement.
- Monitor the financial performance of services, tracking revenue, costs, and profitability.
BASIC QUALIFICATIONS
- 10+ years experience of product management experience within an in-house development environment, launching transformational business models i.e., outcome based pricing and recurrent revenue model.
- 10+ years experience working in/with Service business
- 5+ years experience within large matrixed organizations, with proven track record of innovation, delivery, and results.
- 3+ years experience packaging up products/software up to vertical targeted offerings
PREFERRED
- Bachelors Degree/MBA preferred.
- Lean six sigma or continuous improvement events.
- Ability to apply critical thinking skills and disciplined approaches to help leaders and leadership teams resolve issues and define solutions.
- Places personal credibility and reputation on the line to passionately advocate for what they believe in.
- Knows how to effectively manage risk and uncertainty for self and team.
- Makes decisions with confidence when problems or solutions are not 100 defined.
- - The leader is or has the capability to become a well-known and reputed thought and business leader in the industry.
- Demonstrated entrepreneurial style experience and leadership.
- High intellectual horsepower and strong technical knowledge of the product management lifecycle.
- Experience setting strategy and the vision and building, leading, and motivating product management teams.
- Experience in interacting with customers and acting as an evangelist for the product vision among core customers and internal business units.
- Experience working with engineering, R&D, marketing, finance, and sales.
- Excellent communication skills with strong persuasion and influencing abilities. An excellent motivator who is charismatic, action-oriented, and confident with the ability to inspire confidence in others.
- Recognized as a self-starter who enjoys a fast-paced environment and seeks the challenge of winning in a rapidly changing marketplace.
- World-class executive who intuitively understands the unique rewards and challenges this opportunity represents, who possesses the deep technology abilities, strategic vision, tactical competencies as well as a pragmatic and open style in working with the senior leadership team to position the business to grow market share and enter new markets.
- Highly motivated to succeed with an approachable manner that stimulates your team as well as engenders trust and confidence at all levels of the organization.
- Integrity, Competency, and Ethics.
