Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization.How do you get items to customers quickly, cost-effectively, and—most importantly—safely, in less than an hour? And how do you do it in a way that ca

Sr PM-T, Mission Planning, Amazon

Amazon Prime Air • 
Seattle, Washington, United States
Position Type: Permanent
Job Description:
Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization.

How do you get items to customers quickly, cost-effectively, and—most importantly—safely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers, and are excited for what’s to come. Check out more information about Prime Air on the About Amazon blog (https://www.aboutamazon.com/news/transportation/amazon-prime-air-delivery-drone-reveal-photos).

If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you.

Come work on the Amazon Prime Air Team!

Prime Air is seeking an experienced Sr PM-T to own the task of laying out the vision and roadmap aimed at enhancing Prime Airs drone delivery customer reach and allowing more customers to enjoy deliveries in under 30 minutes.

Key job responsibilities

This role will actively focus on features that drive our customer eligibility and service availability to foster increased engagement and support Prime Airs long-term business scaling goals. At Prime Air Customer Experience team, we are builders, with direct responsibility for enhancing our Customer experience. We are owners who partner with other builder teams to deliver a cohesive, transparent, scalable, best-in-industry experience that Customers love. The right candidate will be able to leverage their technical depth to partner closely with engineers and will play a key role in defining and executing on the end to end vision for this vertical.
This role will closely collaborate with key internal/external stakeholders within Airspace Management & Orchestration System team(AMOS), Mission Planning, Environmental Modelling as well as other technology partners responsible for integrating into the broader Amazon network. The role will be single threaded leader on owning Prime Air reachability targets set by leadership and focus on minimizing any eligibility regression as we scale. Additionally, role will outline baseline metrics on reachability and provide insights to leadership in weekly/monthly forums. Candidate will also work closely on developing requirements for 0-1 products and embed these CX enhancement requirements into our internal System engineering teams.

A day in the life
The successful candidate will be input focused and will have isolated and correlated inputs to achieve impactful outputs, built closed loop processes and measures to ensure adoption of products and processes so that improvements are realized. S/he will also have proven ability to assess situations and guide teams toward both short-term and longer-term systemic changes. The ideal candidate will possess an analytic, statistical and optimization background to enable strategic planning and strategic service initiatives planning. In this role you will experience a wide range of problem-solving situations, strategic to real-time, requiring extensive use of data collection and analysis.

About the team
At Prime Air, we believe innovation should occur throughout the organization. This disruptive leader will stimulate and pioneer innovation and will be an active voice and member of the Prime Air Customer Exp team.

We are open to hiring candidates to work out of one of the following locations:

Seattle, WA, USA
Job Requirements:
- Bachelor's degree
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience managing technical products or online services
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
- Experience in building and driving adoption of new tools
- Prior Product experience in developing features within Geospatial, Maps or Navigation exp

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $121,000/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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