Technical Product Owner - Airline Operations (Flight Operations)

At Emirates, we believe in connecting the world, to and through, our global hub in Dubai; and in constantly innovating to ensure our customers ‘Fly Better’.  Our Product team makes this possible by creating products that are innovative, efficient and a game changer in the aviation world. Do you want to play a part in that journey and own technical products used by stakeholders and customers across the world? Join us in cosmopolitan Dubai as a Product Owner and make your mark on the aviation world by taking our products to the next level.

Technical Product Owner - Airline Operations will act as the bridge between the software engineering teams and your stakeholders and will help to define the vision of the products we create; drive the planning, prioritisation and execution of backlogs and deliver new features that support our strategic goals.  You must have a good grasp of the Airline Operations domain with specific knowledge and/or experience of Flight Operations systems, tools and technology that provide capabilities such as Flight Planning, Flight tracking, Flight Charting, Air to Ground connectivity, On-board Performance Management & Compliance Management etc. preferably within a large international airline or a service provider to airlines and/or aviation companies. 

In this role, you will: 

• Be a part of our Product community, focusing on collaboration cross-functionally with engineering, delivery, architecture, and business partners, and identifying opportunities of improvement and growth.


• Be able to analyse business functionality changes and determine features and stories that clearly articulate the full range of amendments/enhancements that need to be done to both vendor and in-house systems.


• Own the entire lifecycle of the Product and drive product development through your engineering and scrum teams


• Write and refine user stories, prioritise backlogs, manage release activities and support sprint ceremonies


• Define detailed use cases, product requirements, and technical specs needed to support roadmap initiatives.


• Set product objectives, define success metrics and deliver business outcomes, ensuring KPIs and targets are met


• Continuously innovate and iterate as you deliver your roadmap in order to provide the best product and solutions possible


• Deliver world class user journeys that our customers value


• Document process flows to illustrate to-be states and changes to information flow.


• Conduct discoveries/feasibilities that potentially lead to RFI/RFT with the ability to manage those to conclusion with detailed vendor evaluations.


• At times be required to engage, drive and manage vendor priorities and activities pertaining to your prioritised backlog.

How youll work:

• In cross-functional squads - (Product Owner + Scrum Master + Developers + QA’s),


• We work within the Atlassian suite, maintaining our backlogs in JIRA and leveraging Confluence for knowledge management


• Customer centric mind-set, the customer is the focal point of delivering products, services, and experiences. 


• Leveraging your domain knowledge and experience to solve complex business problems and support them in achieving their goals


• We’re full time back in office here in Dubai at Emirates

This job might be for you if you have: 

• Bachelor's degree and 5+ years’ experience in product ownership/management in a ‘team facing’ capacity


• Whilst not essential, some experience of working within an agile environment, across multiple initiatives and teams


• Appetite for building and identifying value, with a customer centric mind-set.


• Well-versed with the tools for the Product Management aspects of software delivery


• Possess strong communication skills and be able to enthusiastically convey your Product Vision to stakeholders and effectively influence a wide range of stakeholders across the organisation.


• A positive attitude and an ability to drive discernible change and delivery, at pace, in a pressurised environment


• Build strong relationships with peers and team members


• Agile and innovative mind-set with the tenacity to adapt and thrive in a constantly changing environment.

At Emirates Group, we’re committed to providing our employees with opportunities to grow and develop in their careers. So if you’re looking for a challenging and rewarding opportunity, apply today and join our team!