Technical Product Owner - dnata Ground Operations

At Emirates, we believe in connecting the world, to and through, our global hub in Dubai; and in constantly innovating to ensure our customers ‘Fly Better’.  Do you want to play a part in that journey and own technical products used by stakeholders and customers across the world? Join us in cosmopolitan Dubai as a Product Owner and make your mark on the aviation world by taking our products to the next level! 

Technical Product Owner - dnata Ground Operations will act as the bridge between the software engineering teams and your stakeholders and will help to define the vision of the products we create; drive the planning, prioritisation and execution of backlogs and deliver new features that support our strategic goals.  You should have a good understanding of the Ground Handling and/or airport operations domains.   

In this role, you will:  

• Be a part of our Product community, focusing on collaboration cross-functionally with engineering, delivery, architecture, and business partners, and identifying opportunities of improvement and growth.


• Be able to analyse business functionality changes and determine features and stories that clearly articulate the full range of amendments/enhancements that need to be done to both vendor and in-house systems.


• Own the entire lifecycle of the Product and drive product development through your engineering and scrum teams


• Write and refine user stories, prioritise backlogs, manage release activities and support sprint ceremonies


• Define detailed use cases, product requirements, and technical specs needed to support roadmap initiatives.


• Set product objectives, define success metrics and deliver business outcomes, ensuring KPIs and targets are met


• Continuously innovate and iterate as you deliver your roadmap in order to provide the best product and solutions possible


• Deliver world class user journeys that our customers value


• Document process flows to illustrate to-be states and changes to information flow.


• Conduct discoveries/feasibilities that potentially lead to RFI/RFT with the ability to manage those to conclusion with detailed vendor evaluations.


• At times be required to engage, drive and manage vendor priorities and activities pertaining to your prioritised backlog. 

This job might be for you if you have:  

• Bachelor's degree and 5+ years’ experience in product ownership/management in a team-facing capacity  


• Experience in any of the following domains:  
  
  
  
  • Ground Handling  
  
  
  • Airport Operations  
  
  
  • Meet & Greet 
  
  
  • Baggage Handling and Reconciliation 
  
  
  • Asset Management & Telematics 
  
  
  
  


•  Demonstrated experience in the following areas: 
  
  
  
  • In-house built products  
  
  
  • Implementing 3rd party solutions 
  
  
  • Vendor management  
  
  
  • Agile methodologies  
  
  
  
  


•  SAFe PO/PM certified 


• Appetite for building and identifying value, with a customer centric mind-set. 


• Well-versed with the tools for the Product Management aspects of software delivery 


• Possess strong communication skills and be able to enthusiastically convey your Product Vision to stakeholders and effectively influence a wide range of stakeholders across the organisation. 


• Agile and innovative mind-set with the tenacity to adapt and thrive in a constantly changing environment. 

At Emirates Group, we’re committed to providing our employees with opportunities to grow and develop in their careers. So if you’re looking for a challenging and rewarding opportunity, apply today and join our team!