Job Description:
Mission & Accountabilities:
Roles & Responsibilities include but are not limited to:
- Represent and act on behalf of the Head of Training within the ab initio Flight Academy(s)
- Develop with customers dedicated MPL Course
- Provide update to existing ab initio training programs & courseware
- Manage dedicated projects within flight training, from project creation to deployment
- Provide effective oversight and proactive management of MPL programs and Airbus Flight Academy Program
- Identify and advise the worldwide Head of Training on emerging issues and opportunities for training program enhancement
- Responsible for controlling resources and/ or policy creation in their area of responsibility
- Coordinate with local Airbus Flight Academy Postholders and staff to identify operational needs and liaise with the Head of Training and/or other departments as needed to help satisfy those needs
- Identify and propagate best practices, assess the impact of proposed changes, and facilitate change within the Airbus Flight Academy
- Monitor and maintain appropriate operational data to help guide business decisions
- Monitor, review, and act upon applicable regulatory, customer, and other external guidance related to Airbus Flight Academy training program content and delivery
- Facilitate and assist in the implementation of Airbus lnstructor standardization policies across local programs
- Monitor the quality of training delivery and take or direct action to correct any existing or potential discrepancies or deficiencies
- Coordinate with the Standards, Compliance and Regulatory departments to assist in maintaining local alignment with the Airbus Network
- Provide guidance and assistance in the development and implementation of new training programs
- Maintain Airbus Flight Instructors qualifications
- Maintain an activity in client training
- Perform other duties as assigned by the Head of Training
- Review and follow up on customer satisfaction surveys other feedback and, when required, act to ensure that local training delivery meets or exceeds customer and client expectations
- Develop and maintain close relationships with key customers, authorities and clients
- Maintain a concentrated customer/client orientation, often under adverse circumstances
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
Company:
Airbus Financial Services LimitedEmployment Type:
Permanent-------
&xa;Experience Level:
ProfessionalJob Family:
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