Description
About the role:
Undertake all cash desk sales activities in the shop and provide the best possible customer service in order to maximize sales opportunities within Qatar Duty Free Company retail shops
Responsibilities
Process card and cash transactions on the POS in accordance with company SOPs.
Follow the Security Tamper Evident Bag (STEB) procedure to correctly pack items.
Scan QDFC products correctly at POS machines.
Sell push lines items at the POS.
Serve customers at the POS with kindness and respect.
Keep the POS area neat and tidy.
Answer basic questions from customers on products or provide any other general information about QDF stores or airport amenities.
Carry out the end-of-shift cash closing steps. Put cash in the cash bag, seal the cash bag and submit to the cash office in HIA.
Perform other department duties related to his/her position as directed by the Head of the Department
Be part of an extraordinary story:
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.
Join us as we dare to achieve what’s never been done before.
Qualifications
A successful candidate should possess:
Basic Literacy and Numeracy skills, English communication skills with Entry level roles - no prior job-related work experience
Preferred
Previous Retails and or Customer Service experience
Job Specific Skills:
- Command of English language
- Basic PC skills
- Good interpersonal/customer service skills.
- Basic product knowledge.
- Be pleasant and approachable
About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination.
Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
