-Commercial/Sales. Reservations/Ticketing : 1+ Year
-12 Years schooling or equivalent :
-Experience in commercial/Sales/Reservations/Ticketing/ Travel & Tourism/ Customer Service.
-Knowledge/skills: - Someone who really understands the importance of exceptional customer experiences and exceeding our customers expectations.
- A confident communicator with proven persuasive and influencing skills. - Thrives on a busy service and sales environment and self-motivated to achieve performance & business targets.
- Positive attitude and enjoys working as part of a team.
- A flexible approach with the ability to adapt to different people, customers, challenges and ways of - working.
- Someone who wants to keep developing and able to take accountability for their own learning.
- Ability to really listen to the customer, quickly identify their needs and think ahead to anticipate them.
- Excellent attention to detail and understands the impact of errors on the business and customer.
- IT literate and quick to learn.
- Flexibility to work shifts, including evenings, weekends and public holidays.