Charter Sales Representative
Dumont GROUP LLC •
Dumont Aviation Group, Inc. is a proven leader in executive and commercial jet aviation. Our team specializes in charter, management, aircraft sales, maintenance, paint, interior and parts sales, with established FAA Part 135 and Part 145 operations in Allentown, PA; New Castle, DE; Bloomington, IL; Fort Worth, TX; Phoenix, AZ; Providence, RI; and Orlando, FL. Our robust fleet of aircraft are supported by our team’s longstanding aviation knowledge and experience. The Dumont JETS division is the premier charter, management, and aircraft sales provider for both business and personal travel. Dumont MRO is the maintenance repair organization offering maintenance, high quality workmanship, and unparalleled customer service. Dumont PARTS, the aircraft parts division, provides customers with the quick service and affordable aircraft parts, backed with exceptional customer support from our team. Adventure begins here.
Role ObjectiveThe primary function of this position is to support sales in our charter division, assist
in growing our customer base, and increase charter sales.
Essential Job Functions·Respond to aircraft charter quote requests with accurate pricing in a timely and professional manner, in accordance with company policies and procedures
·Generate new business leads by developing relationships with brokers and maintaining prospect lists
·Actively search aircraft charter boards and determine if the current location of the company aircraft would meet the needs of the client
·Outsource flights when company aircraft are not available to meet customer requirements and ensure the trip is profitable
·Assist with client requests such as arranging hotel accommodations, catering, and ground transportation to ensure a flawless flight experience
·Exercise discretion in handling customer requests and use discernment in resolving any issues that arise
·Ensure all pre-trip policies and company and FAA regulations have been completed prior to departure
·Follow up with clients post trip to ensure satisfaction in a professional and timely manner
Work Environment·Work is generally performed within an office environment, with standard office equipment available, as well as at outside at customer events.
Physical Demands·Must be able to remain in a stationary position 50% of the time.
·The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
·Constantly operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
·Constantly operate a telephone requiring oral and auditory capacity enabling interpersonal communication.
·The person in this position frequently communicates with customers and be able to exchange accurate information in these situations.
·Light physical effort required by handling objects up to 20 pounds occasionally and/or 10 pounds
·Ability to move from department and buildings to interact with others.
Travel·Up to 20% travel required.
·Bachelor’s degree preferred.·Minimum of (2) years proven experience in a sales environment or similar role.
·Strong desire to succeed in a commission driven position
·Exceptional customer service skills
·Ability to analyze and problem solve in a fast pace environment
·Strong organization and communication skills
Additional Eligibility Requirements·Continual on call availability during non-business hours
Direct ReportsThis role has no direct reports
Work AuthorizationMust be authorized to work in the United States of America.
Compensation·Competitive Salary based on experience
·Major medical including Health, Dental and Vision
·Short-Term and Long-Term Disability Insurance
·401(k) with Matching Employer Contribution
Job Ident #:
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