Job Description:

How youll help us Keep Climbing (overview & key responsibilities)

The Sales Account Executive is responsible for maximizing revenues and spanet share in Delta’s coastal hub, Los Angeles, and the greater LA & Orange County area focusing on premium revenue with Delta’s travel agency and/or corporate accounts. Primary responsibilities may include but not be limited to: building, maintaining, and managing agency and/or corporate relationships, onboarding new corporate sales agreements, contract and/or program negotiation and implementation, project management, account performance evaluation, adding points of sale globally, and maintenance of agreements with key customer interfaces. This position will manage a portfolio of both corporate and agency accounts and will support Delta’s Los Angeles area growth plan. Must reside in the Los Angeles metro area and will report to the General Manager.

Summary of responsibilities (not comprehensive of all tasks)

The primary position objective includes the accountable and successful portfolio performance as measured by revenue growth, fair spanet share, margin, and volume metrics. Primary responsibilities include: deepening customer relationship management, proficiency in leading contract negotiation, developing and implementing strategic and tactical initiatives to drive spanet share and contract performance for all assigned accounts. The incumbent performs detailed analysis of data to determine opportunities and develop unique and customized strategies to drive revenue and performance. The Sales Account Executive is responsible for orchestrating team selling with internal departments, including Corporate and Agency Sales Development, Revenue Management, Sales Operations, Market Development and Global Sales Support. This position has responsibility for delivering sales value propositions alongside subject matter experts for ancillary offerings such as charter sales, private jets, sustainability, online booking tools and Cargo. The incumbent will have some responsibility for new business development and B2C spanet engagement events & initiatives. The position requires moderate domestic and international travel, as well as some night and weekend hours.

Salary range is $53100 - $152800 annually.

Benefits and Perks to Help You Keep Climbing

Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience, Servant Leadership, and Teamwork – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:

Competitive salary, industry-leading proﬁt sharing program, and performance incentives
401(k) with generous company contributions up to 9
Paid time off including vacation, holidays, paid personal time, maternity and parental leave
Comprehensive health beneﬁts including medical, dental, vision, short/long term disability and life beneﬁts
Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
Domestic and International space-available flight privileges for employees and eligible family members
Career development programs to achieve your long-term career goals
World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
Recognition rewards and awards through the platform Unstoppable Together
Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare

What you need to succeed (minimum qualifications)

Demonstrated track record of having managed a sales portfolio, as well as experience with new business development.
Strong ability to influence, demonstrated collaboration skills and excellent communication and presentation skills (both oral and written) are required.
Demonstrated ability to analyze various data and apply findings to build action plans that drive revenue and facilitate achievement of performance objectives.
A focus on diversity and equity; including the ability to successfully work with customers around the world and to be culturally aware of business conduct protocol.
Strong public speaking skills, including experience in making product and services presentations to decision makers and group forums.
Must be able to manage change with resilience and display tremendous drive and commitment.
Strong skills in negotiation, time management, organization, planning, and be a self-starter.
Must be available to work additional hours and/or days as needed, including weekends on occasion.
Must be proficient in MS Office applications (Word, PowerPoint, Excel)
Must be able and willing to travel to support assigned accounts.
Must be able to work effectively in a virtual office with minimal supervision but also work well in a team environment.
Possess an overall knowledge of the Rules of the Road.
Must be performing satisfactory in current position.
In-depth knowledge of functional technology platforms including CDS/Prism, Tableau, GAIN, SFDC and other internal Delta Systems.
Must possess a current passport and have the ability and flexibility to travel and represent Delta at account meetings and industry functions both domestically and internationally.
Must establish a home/virtual office and will occasionally report to the regional sales office for in-person work.
Consistently prioritizes safety and security of self, others, and personal data.
Embraces diverse people, thinking, and styles.
Possesses a high school diploma, GED, or high school equivalency.
Is at least 18 years of age and has authorization to work in the United States.
Qualified applications with an arrest or conviction record(s) will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Based on the position you are considered for, this may include a review for the following but not limited to criminal, employment, residential and motor vehicle record history, license or credential verification, drug testing, reference checks, or medical examinations and SIDA eligibility as defined in accordance with 49 CFR 1544.229.

What will give you a competitive edge (preferred qualifications)

3 years or more of account management experience.
Proven success with B2B2C selling, including cobrand credit card promotion.
Experience selling international points of sale and JV partner sales engagement & collaboration.
Working knowledge of Delta and JV partner products and services.
Knowledge of and experience with the Los Angeles spanet and its main industries.

Job Ident #: 27906

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