Responsible for troubleshooting issues and making necessary repairs on drones. JOB DUTIES AND RESPONSIBILITIES:Repair, troubleshoot, perform parts replacement, hardware and firmware upgrades and/or service on dronesFollow company processes, best practices and procedures pertaining to the flying, tes
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Drone Repair Technician

Fortress UAV • 
Plano, Texas, USA
Position Type: Full-Time
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Job Description:
Responsible for troubleshooting issues and making necessary repairs on drones.
 
JOB DUTIES AND RESPONSIBILITIES:
  • Repair, troubleshoot, perform parts replacement, hardware and firmware upgrades and/or service on drones
  • Follow company processes, best practices and procedures pertaining to the flying, testing, troubleshooting and repairing of drones
  • Receive and process UAV / drone work orders accurately, and efficiently using our work flow software
  • Accurately record parts used for each drone/job, and time spent on each unit
  • Communicate regularly in person, and/or by email with team members, Engineers, Customer Service, and Management
  • Troubleshoot / Analyze each drone/job to provide correct estimate for repair/service
  • Regularly observe, document, and assess customer needs and ensure successful delivery of customer needs
Job Requirements:
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
  • Required – Must have a strong mechanical, electrical, and technology aptitude
  • Required – Must be comfortable using a variety of hand-held tools
  • Must have a basic understanding of RC drones and firmware
  • Experience working in a start-up environment preferred
  • Ability to lift up to 50 lbs.Must have or be able to obtain FAA Part 107 Drone License within first 90-days of employment
  • Must possess excellent customer service skills
  • Must work well in a team environment
  • Must be detail oriented and have strong organizational skills
  • Must have strong communication skills (verbal, written and interpersonal)Ability to multi-task and prioritize competing action items
  • Must have basic Windows + Mac experience
EXPERIENCE:
  • Mechanical, electrical, and technology aptitude: 1 year (Required)
  • Basic understanding of RC drones and firmware: 1 year (Required)
LICENSE:
  • FAA Part 107 Drone License (Preferred)
Salary Range: -
Relocation:
Travel:
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