Job Title: Chief Pilot
Department: UAS Flight Operations
Days: Monday - Friday
Hours Per Week: 45
Commitment to Position: 1 year
Hours: 8:00am - 5:00pm
Flex Time: Yes
Rotating Shifts: No
Travel: Yes, travel to operational sites and UAS manufacturers
Job Freeze: No
Work Location: 311 Clark Station Road, Fisherville, KY
Manager: Director of Operations
Work Environment: Office/Operations
UPS Flight Forward was the first to receive a standard Part 135 air carrier certification from the Federal Aviation Administration, and we’re flying fast toward new innovations and great customer experiences. We’re the first to fly commercial drone deliveries beyond visual line of sight, and that opens up a whole new world of speed, convenience, safety, and better customer outcomes.
Imagine the possibilities: from rapid transport of life-saving medical supplies, to accelerated door-to-door delivery of an online shopper’s holiday presents. Right now, we’re working to:
• Expand UAS delivery service to new hospitals and campus environments around the country
• Add new services including residential and commercial drone deliveries
• Partner with UAS manufacturers to build drone hardware and software
• Hire for all positions including management, UAS RPIC, Repairman, and other flight operations positions (Note: For RPICs, we currently require Commercial Pilot certificate, Remote Pilot certificate, and second class medical certificate)
• Keep safety at the forefront of everything we do
We’re just getting started.
The UPS Flight Forward (UPSFF) Chief Pilot (CP) manages all UAS fleet operations, provides leadership to UAS Operations, and represents UPSFF to external organizations. The CP manages fleet policies and procedures, and develops and implements strategies for UPSFF. This position collaborates with internal and external groups. The CP must have excellent management qualities and be able to qualify and instruct as a UAS check airman. This position will need to meet, or be granted a deviation to the requirements of 14CFR 119.71 management personnel qualifications for Chief Pilot.
Directs UAS fleet operations. Conducts meetings with internal departments to review operational performance and implement solutions for resolving issues and improving performance. Represents the Director of Operations in his/her absence to ensure productivity, department project timelines, and objectives are achieved. Provides counsel to the Director of Operations to develop strategic business plans.
Maintains flight qualification, proficiency, and certification. Accomplishes proficiency flying to comply with FAA requirements for 135 and 107 currency and certification. Maintains a high level of flying proficiency to perform flying duties safely and efficiently. Completes required recurrent training to comply with company and regulatory requirements. Qualifies as instructor and check airman to assist with implementation and site readiness.
Manages department activities. Manages and monitors the department budget to ensure cost objectives are met. Reviews operational expenses and financial data to ensure actual and projected expenses are within plan.
Represents UPS to external organizations and businesses. Attends industry meetings to remain current with policies, procedures, and regulations. Meets with the FAA and other authorities to update procedures in UPSFF’s manuals. Interacts with community organizations to enhance UPSFF’s image.
Leads and develops others. Manages resources and people processes to ensure the day to day administration of processes and formal procedures. Identifies individual and team skill gaps and developmental opportunities. Ensures that direct and indirect reports have specific documented career goals and detailed plans for achieving these goals to advance the development of their personal and professional growth. Conducts frequent performance evaluations in a consistent, fair, and objective manner to facilitate open communication and encourage continuous performance improvement. Holds others accountable to established performance levels to achieve individual and group goals and maintain consistent practices across the organization. Resolves individual and group performance issues in accordance with UPSFF’s policies and procedures in a timely manner to motivate and foster teamwork. Coaches others and provides on-going feedback and support to improve performance. Identifies opportunities to involve others in new and challenging work assignments that advance the skills and capabilities of individuals and the organization. Recommends employees for lateral rotations and promotions to provide them with opportunities to develop new skills and take on more responsibility.