A Technical Support Specialist at Dynon will be responsible for handling customer phone-in and email requests for technical assistance on all products manufactured and sold by the company. This person will also assist with sales support as well as various other functions within the marketing group.
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Technical Support Specialist

Dynon Avionics • 
Woodinville, Washington, USA
Position Type: Permanent
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Job Description:
A Technical Support Specialist at Dynon will be responsible for handling customer phone-in and email requests for technical assistance on all products manufactured and sold by the company. This person will also assist with sales support as well as various other functions within the marketing group.
Job Requirements:
  • Technical Support/Customer Service experience
  • Knowledgeable about Experimental/LSA aircraft market
  • Firm knowledge of electronic component operation
  • Ability to use wiring diagrams to diagnose complex systems
  • Excellent interpersonal/communication skills
  • Strong personal computing skills, familiar with most common office software packages
  • Must exhibit professional demeanor and communication style while representing Dynon
  • Must be able to manage a wide range of issues and opportunities simultaneously while maintaining clear focus on company objectives and customer satisfaction
  • Possess a strong commitment to company values including strong ethics in all business-related matters
  • PC/Windows troubleshooting experience
  • Pilot’s license or some flight training preferred
  • 2-year technical degree or related experience
  • Electronic repair technician experience a plus
  • Prior experience with Dynon Products a plus
Salary Range: Neg-Neg
Relocation:
Travel:
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