Director of Operations

• Airframe and Powerplant Certificate with Inspector Authorization
• Experience Managing Aircraft Maintenance Shop
• Jet, Turbine, and Piston engine experience
• Experience with jet phase inspections
• Experience with Quantum MX or similar management software
• Experience with piston engine overhauls (Continental required, Lycoming preferred)

DUTIES:

Management

• Scheduling - Primary responsibility for scheduling of all work into both locations and ensuring jobs are completed on time and on budget.
• Quantum MX - Primary supervision/responsibility for all items entered into Quantum MX for work authorizations, work orders, customer reports, and final invoicing.

Work Authorizations

• Ensure the customer signs work authorization with all squawks and exclusions prior to acceptance of aircraft
• Ensure any additional squawks /tasks are added to supplemental authorizations

Work Orders 

• Ensure crew completes work orders and all sign-offs log book entries prior to customer delivery

Return to Service

• Ensure payment prior to the aircraft leaving the premises.

Procurement

Purchasing

• Primary responsibility for managing all purchases made by the company for any purpose.
• Proper coding of expenditures made by Amex, Bank Purchasing Card, Credit Line, or Company Check to tie all purchases to work orders or company accounts.
• Parts and Supplies - Locate/procure all parts as needed for maintenance and/or avionics jobs.

Overhauls

• Manage piston engine overhauls for Conway Completions project aircraft.
• Sign off on return to service for all overhauled engines.

Customer Service

• Primary point of contact for customers.
• Phone follow-up with customers for payment and after-action feedback.
• Coordinate with Management for any customer service escalations.